How to Hard Reset a Microsoft Surface RT

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This article explains How to Factory Reset your Microsoft Surface RT.

To reset your Surface without logging in, please try the following:

1. Attach your Touch Cover / Type Cover (if no cover you can use a USB keyboard).
2. Power on your Surface.
3. Press and hold the Left Shift key at the Login screen.
4. Press the Power icon.
5. Press Restart

Your surface should boot to a light blue screen with some options on it.
1. Click on Troubleshoot.
2. Click on Reset your PC.
3. Follow the prompts.

How to reset surface?

1. Factory Reset.
Go to tap Applications list > Settings > about > reset your tablet.

Windows RT
Press Windows key and Power buttons together, same as Alt+Ctrl + Del on previous Windows OS.

You can use Backup and Restore Center to restore backups.

As last resort you can restore the factory image from the recovery partition. The recovery partition on a Microsoft Surface unit is a hidden partition on the drive. You should not delete this partition to free disk space, because the partition contains a copy of the factory image.

To restore the factory image

Turn on your device and press the BACKSPACE key.
Press F8 key.
Select Repair your computer and hit ENTER
After the recovery wizard (keyb. layout, user, pass etc.)
Select cmd Command prompt, and then open the D:\recovery directory.
Enter recovery.cmd and then hit the ENTER key. Wait until it finishes.
After restarting the device you need to go through the setup wizard.

Comments
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  5. Tim Hufford says:

    Exceptional Blog!

  6. Karen Lemes says:

    I thought i trashed my Surface Rt, but you brought it back to life, much gracias!

  7. skittles says:

    thanks for the post your article saved my surface!

  8. Goldie says:

    merci pour l’article utile!

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    I’m a d-bag comment spammer my IP is 192.184.52.146

  10. bambina says:

    Thank you so much, my surface is now working again!!!!!

  11. Laura Rivers says:

    Thank you so much for this “how to”. I thought I bricked my surface, but with your simple instructions, my device is back on!

  12. Hatchet Man says:

    You sir are a lifesaver!

  13. Brooke says:

    What if you don’t have a recovery USB? Will this still work?

  14. Timothy Nagasawa says:

    Thank you for the article, you have save my Suface RT!

  15. Anh says:

    This is aсtսally a wonderful site. Your easy instructions fixed my Surface!

    Mucho Gracias

  16. Johnd507 says:

    I think this is among the most significant info for me. And i am glad reading your article. But want to remark on some general things, The website style is wonderful, the articles is really great D. Good job, cheers

  17. Dylan says:

    My microsoft surface rt is having a problem, basically when I turn it on it stays on the black screen with just the surface logo coming up, is there a way I am able to fix this or do I have do reset it, if so how do I?

  18. Steve29 says:

    Surface tablet powers on ok but that is it, stays on locked screen and cannot unlock.
    The screen is not responding for slide to unlock and the attached keyboard cover has no effect.
    Tried with a usb keyboard but it is as if there is no power goinh to it.
    Connected my phone to the usb port and this charges so power is coming through but not reconizing any devices.

    Anyone seen or resolved this issue?

  19. andy says:

    When I try resetting the tablet is says there are files missing and it won’t reset, what do I do?

  20. hago says:

    that is other day to do this
    with our key bord
    just 1st turn it off thine whine you power it up perse the volume up key on the right side of the pc bat you shode late go off the power…..
    Your surface should boot to a light blue screen with some options on it.
    1. Click on Troubleshoot.
    2. Click on Reset your PC.
    3. Follow the prompts.

  21. Finlay O'Connor says:

    If I do a reset, will I lose word and therefore have to pay to get it back ?

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